How to Share Files with External users (Non-RS employees)

Issue

• I want to share a large file with someone that is not an employee
• An external vendor/contractor/provider needs to send a large file to me

Cause

Email isn't exactly meant for large files, so we have a limits in place. Sharefile, on the other hand, is perfect for large files.

Resolution

1. Navigate to the Sharefile Login page
2. Login with your Road Scholar username and password
3. Select Folders -> Personal Folders
4. Click the blue plus sign and select Create Folder
5. Enter a folder name, a description (if desired), and click "Yes" under "Add people to Folder"
6. Search to see if the person already is in Sharefile. If the user has not had a Sharefile account created yet, then select Create New User if its not possible then contact the Tech Desk for assistance.