How to Share Files with External users (Non-RS employees)

Tags sharefile

Issue

  • I want to share a large file with someone that is not an employee
  • An external vendor/contractor/provider needs to send a large file to me

Cause

Email isn't exactly meant for large files, so we have a limits in place. Sharefile, on the other hand, is perfect for large files.

Resolution

  1. Navigate to the Sharefile Login page
  2. Login with your Road Scholar username and password
  3. Select Folders -> Personal Folders
  4. Click the blue plus sign and select Create Folder
  5. Enter a folder name, a description (if desired), and click "Yes" under "Add people to Folder"
  6. Search to see if the person already is in Sharefile. If the user has not had a Sharefile account created yet, then select Create New User, and complete all fields and adjust permissions for the user(s) as needed.
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Details

Article ID: 99543
Created
Fri 2/28/20 2:10 PM
Modified
Tue 3/9/21 1:28 PM
Article type
How-to