Update Server Address to Cloud in Citrix Workspace

Summary

How to update the server address in Citrix

Body

This article applies to: Citrix Workspace

Problem

  • I want to change the server address on Citrix Workspace.

Resolution

  1. Click the up arrow near the clock on the bottom right of your monitor, Right-Click the Citrix Workspace icon, Select Advance Preferences.
  2. Click Reset Citrix Workspace (May say Citrix Receiver).
  3. Click Yes, reset Citrix Workspace (May say Yes, reset Citrix Receiver).
  4. You should see a message saying Citrix Workspace is reset to the default settings. Click OK.​​​​​​​
  5. Open the Citrix Workspace icon from your desktop.
  6. If you receive an error message saying that "Your apps are not available" Follow the bullets below. If you do not receive an error message skip to Step 7.
    • Click "Ok" and then click the arrow arrow at the top right of Citrix and select "Accounts".   
    • Uncheck the box next to "rsstore" and then click "Add".
       
  7. On the next pop up under "Add Account" type in: roadscholar.cloud.com then click "Add".
       
  8. You will be prompted to sign in. Enter you Email Address and then click Next.​​​​​​​
  9. Enter your Password then click Sign in.​​​​​​​
  10. You will then be told to check your phone for the Duo Push notification.
    Open the Duo app if nothing pops up on your phone and click Allow.​​​​​​​​​​​​​​
  11. You will then see a Success! message and then be logged in.​​​​​​​
  12. You should now see the new look of Citrix Workspace. The tabs are now on the left side. Apps --> All Apps.
    You can click on the star to add it to your favorites located in the Apps --> Favorites.

Details

Details

Article ID: 140364
Created
Tue 7/5/22 6:34 PM
Modified
Mon 8/8/22 9:43 AM
Article type
How-to