"Initialization Failed" error in Citrix

Body

Issue

  • Unable to open Citrix apps
  • Error message when trying to open Citrix apps from xaweb
  • Error: "initialization failed"

Environment

  • Personal laptop
  • macOS 10.12.3
  • Citrix Receiver 11.9.15

Cause

The version of Citrix Receiver installed on the computer is out of date.

Resolution:

  1. Upgrade to latest version of Citrix Receiver for Mac available (12.4+) on https://citrix.com/receiver

Details

Details

Article ID: 27274
Created
Tue 3/14/17 11:18 AM
Modified
Fri 4/26/19 8:04 PM