If you need to add or remove users from a phone workgroup (a shared line with a group ring), then please let us know. Additionally, if you would like to change the name of the workgroup, or settings of how the line rings (ring to user A, and if they don't answer, ring to users B and C), then you can request that here as well.
Alternate names: Also known as: interaction dekstop, ic, id, group
Who can request this:
The Fine Print:
- If you have several requests at the same time, please submit each separately. This allows us to assign work appropriately and to keep track of your requests.
- If you have a specific deadline for a given request, please let us know what it is when you submit the request.
- Please be as detailed as possible when submitting requests. For example, if you are reporting a problem with a service we maintain, please provide us with specific error messages or screenshots and any relevant information about the computer you're using.