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Services or Offerings?
Account locked out
  1. Services
  2. Accounts & Passwords
If you have been locked out of an account, we can unlock you
Add label printer to my computer
  1. Services
  2. Computers & Printing
  3. Printing
Need to print to a label printer?
Add Microstrategy Metric
  1. Services
  2. Business Applications
  3. Reporting & Analytics
  4. Reporting
Add a new field or metric to Microstrategy
Add name(s) to a copier/scanner
  1. Services
  2. Computers & Printing
  3. Printing
We can add an employee to any copier/scanner so that they can send scans directly to their email.
Add/Remove Automated Report Recipients
  1. Services
  2. Business Applications
  3. Reporting & Analytics
  4. Reporting
Make changes to the list of users who receive automated Business Objects or Microstrategy reports
Add/Remove Lawson Form Access
  1. Services
  2. Business Applications
  3. Financial Transaction Services
  4. Customer billing and payment tools
Add or remove users/employees access to certain Lawson forms
Add/Remove/Update Airport or Airline in PIF
  1. Services
  2. Business Applications
  3. Customer Touchpoint & Management Services
  4. CRM and Customer Service tools
Add/remove an airline or airport for the PIF
Adjust Order Status
  1. Services
  2. Business Applications
  3. Financial Transaction Services
  4. Customer billing and payment tools
Change the status of an order
Application permissions change
  1. Services
  2. Accounts & Passwords
  3. Application permissions
You can use this form to request a permission change for specific applications
Archive File Folder
  1. Services
  2. File Sharing & Backup
Request that we archive a folder that is rarely used
Ask a question/General inquiry
  1. Services
  2. Training & Help
  3. General forms
Ask a question/General inquiry
Assistance configuring a personal device (i.e. for remote email/Citrix access)
  1. Services
  2. Computers & Printing
You can use this form to request help getting your personal equipment set up for Citrix or email access at home/remotely.
Automated IT Data & Analytics Batch Job Incidents
  1. Services
  2. Business Applications
  3. Reporting & Analytics
  4. Reporting
Category used to automatically triage notifications from the Data Warehouse when batch jobs error out
Back Date A Payment
  1. Services
  2. Business Applications
  3. Financial Transaction Services
  4. Customer billing and payment tools
Back Date A Payment
Batch Update Records in a Database
  1. Services
  2. Business Applications
  3. Reporting & Analytics
  4. Database Administration
Request a data import into an application/database