Services A-Z (90)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Account locked out

Accounts & Passwords

Add label printer to my computer

Computers & Printing / Printing

Add Microstrategy Metric

Business Applications / Reporting & Analytics / Reporting

Add name(s) to a copier/scanner

Computers & Printing / Printing

Add/Remove Automated Report Recipients

Business Applications / Reporting & Analytics / Reporting

Add/Remove Lawson Form Access

Business Applications / Financial Transaction Services / Customer billing and payment tools

Add/Remove/Update Airport or Airline in PIF

Business Applications / Customer Touchpoint & Management Services / CRM and Customer Service tools

Adjust Order Status

Business Applications / Financial Transaction Services / Customer billing and payment tools

Application permissions change

Accounts & Passwords / Application permissions

Archive File Folder

File Sharing & Backup

Ask a question/General inquiry

Training & Help / General forms

Assistance configuring a personal device (i.e. for remote email/Citrix access)

Computers & Printing

B

Back Date A Payment

Business Applications / Financial Transaction Services / Customer billing and payment tools

Batch Update Records in a Database

Business Applications / Reporting & Analytics / Database Administration

Block a phone number from calling us

Telephones, Voicemail, & Call Center suite

Block or Allow an email address globally

Email & Calendars

C

Catering order

Change password

Accounts & Passwords

Change User Status in Interaction Desktop

Telephones, Voicemail, & Call Center suite

Check for missing/blocked emails

Email & Calendars

Confirm a Voucher

Business Applications / Financial Transaction Services / Customer billing and payment tools

Create DNS records

Hosting & System Administration

Create New Citrix Application

Software & Citrix

Create new phone workgroup

Telephones, Voicemail, & Call Center suite

Create/Update a subdomain

Hosting & System Administration

D

Daily/Weekly Automated Report is missing

Business Applications / Reporting & Analytics / Reporting

Deactivate Admin Product

Business Applications / Financial Transaction Services

Distribution Groups

Email & Calendars

E

Employee Desk/Office Move

Computers & Printing / Computers & Other Hardware

Employee Furlough

Accounts & Passwords / User accounts

Employee Name Change

Accounts & Passwords / User accounts

Employee Transfer

Accounts & Passwords / User accounts

Enable RDP on a workstation or server

Computers & Printing / Computers & Other Hardware

G

GL Kit Resources

H

Help me submit a ticket!

Training & Help

I

Identity & Access Management overview

Accounts & Passwords

Increase Server Storage Space

Hosting & System Administration

Install Adapt Marquee Toolbar

Telephones, Voicemail, & Call Center suite

Install/Update Local application

Software & Citrix

M

Marketing Color Printer toner request

Computers & Printing / Printing / Toner requests

Meeting Setup Assistance

Meetings, Conferencing, & Collaboration / Meeting and event support

Modify Conference Room Information

Meetings, Conferencing, & Collaboration / Meeting and event support

Modify Members or settings of a Phone Workgroup

Telephones, Voicemail, & Call Center suite

Modify/Update automated email template

Business Applications / Customer Touchpoint & Management Services / Customer notification tools

Move/Void a voucher

Business Applications / Financial Transaction Services / Customer billing and payment tools

O

Order Additional Software Licenses

Software & Citrix

P

Printer not Printing (Jammed?)

Computers & Printing / Printing

Purchase Request

Computers & Printing

Push transaction to lawson

Business Applications / Financial Transaction Services / Customer billing and payment tools

R

Reapply Interaction Desktop layout template

Telephones, Voicemail, & Call Center suite

Remove a duplicate Transaction

Business Applications / Financial Transaction Services / Customer billing and payment tools

Renew vendor/contractor account or shared temp account

Accounts & Passwords / User accounts

Report a projector or A/V issue

Meetings, Conferencing, & Collaboration / Meeting and event support

Report a spam/phishing message

Email & Calendars

Report a Zoom issue

Meetings, Conferencing, & Collaboration

Report an issue or error

Training & Help / General forms

Reprocess Refund

Business Applications / Financial Transaction Services / Customer billing and payment tools

Request a different application account

Accounts & Passwords / Application accounts

Request a Voucher

Business Applications / Financial Transaction Services / Customer billing and payment tools

Request access to Wifi

Internet & Wireless

Request assistance installing a printer

Computers & Printing / Printing

Request inRoad account

Accounts & Passwords / Application accounts

Request International Dialing Privilege

Telephones, Voicemail, & Call Center suite

Request Microstrategy account

Accounts & Passwords / Application accounts

Request new shared temp account

Accounts & Passwords / User accounts

Request new vendor/contractor account

Accounts & Passwords / User accounts

Request printer toner/ink

Computers & Printing / Printing

Request Salesforce account

Accounts & Passwords / Application accounts

Request Server Access

Hosting & System Administration

Request Siebel account

Accounts & Passwords / Application accounts

Request TeamDynamix change

Hosting & System Administration

Request training/help

Training & Help

Request Update to State Models

Business Applications / Reporting & Analytics / Database Administration

Request VPN access

Internet & Wireless

Restore a SPI to a prior date

Business Applications / Product Technology Services / Information Packet

Restrict Access to a Directory

File Sharing & Backup

Reverse a Program Cancellation

Business Applications / Product Technology Services / Program management tools

Run Report of Active Users

Accounts & Passwords / User accounts

S

Security Groups

Accounts & Passwords / User accounts

Set up/Configure/Relocate a physical Printer

Computers & Printing / Printing

Settle Credit Card Errors

Business Applications / Financial Transaction Services / Customer billing and payment tools

Shared drive access

File Sharing & Backup

Shared Mailboxes

Email & Calendars

Suggestion Box

U

Update directory information

Accounts & Passwords / User accounts

Update IAF Script on Validation Page

Business Applications / Customer Touchpoint & Management Services / CRM and Customer Service tools

Update or Correct Payment/Order Information

Business Applications / Financial Transaction Services / Customer billing and payment tools

Update Vendors from Lawson to Siebel

Business Applications / Reporting & Analytics / Database Administration

User Transition to Full-Time WAH

Accounts & Passwords / User accounts

V

Void a Transaction

Business Applications / Financial Transaction Services / Customer billing and payment tools