Update or Correct Payment/Order Information

Description

Please make this request if there is an issue with an Order and you need for us to update it. Typically, it is faster to simply remove the order and create a new one. If for some reason this is not possible, you can make this request here. If you are a call center agent, please request this by dialing x6301 option 1.

Alternate names: Also known as: Siebel


The Fine Print:

  • If you have several requests at the same time, please submit each separately. This allows us to assign work appropriately and to keep track of your requests.
  • If you have a specific deadline for a given request, please let us know what it is when you submit the request.
  • Please be as detailed as possible when submitting requests. For example, if you are reporting a problem with a service we maintain, please provide us with specific error messages or screenshots and any relevant information about the computer you're using.