Description
You can use this form to request help getting your personal equipment set up for Citrix Xenapp or email access at home/remotely. Please include the type of computer or device you need help setting up (laptop, phone, etc.), as well as the operating system (Mac, PC, Android, etc.).
Alternate names: Also known as: Set up iPhone or Android phone, Set up Mac or PC laptop, Work at home setup, VPN setup.
The Fine Print:
- If you have several requests at the same time, please submit each separately. This allows us to assign work appropriately and to keep track of your requests.
- If you have a specific deadline for a given request, please let us know what it is when you submit the request.
- Please be as detailed as possible when submitting requests. For example, if you are reporting a problem with a service we maintain, please provide us with specific error messages or screenshots and any relevant information about the computer you're using.