Description
If you need to be able to remotely connect to a computer or a server, you can request that we enable RDP. If the device already has RDP enabled, you can also request additional users be given remote access.
Alternate names: Also known as: pc, remote desktop protocol
The Fine Print:
- If you have several requests at the same time, please submit each separately. This allows us to assign work appropriately and to keep track of your requests.
- If you have a specific deadline for a given request, please let us know what it is when you submit the request.
- Please be as detailed as possible when submitting requests. For example, if you are reporting a problem with a service we maintain, please provide us with specific error messages or screenshots and any relevant information about the computer you're using.