Description
If you have been locked out of an account, you can request we unlock it here. Please note! Most accounts will unlock automatically, if you remain patient. You can see the unlock intervals here. If you have forgotten your password, you can instead request a password reset.
Alternate names: Also known as: unlock, citrix, inroad, vidyo
The Fine Print:
- If you have several requests at the same time, please submit each separately. This allows us to assign work appropriately and to keep track of your requests.
- If you have a specific deadline for a given request, please let us know what it is when you submit the request.
- Please be as detailed as possible when submitting requests. For example, if you are reporting a problem with a service we maintain, please provide us with specific error messages or screenshots and any relevant information about the computer you're using.