Change User Status in Interaction Desktop

Description

You can use this form to submit a request to change someone to a different phone status. Please note that this request must be approved by the user's supervisor/manager.

Alternate names: Also known as: Change Status, IC Status, Interaction Client Status, Phone Status, System problem.

The Fine Print:

  • If you have several requests at the same time, please submit each separately. This allows us to assign work appropriately and to keep track of your requests.
  • If you have a specific deadline for a given request, please let us know what it is when you submit the request.
  • Please be as detailed as possible when submitting requests. For example, if you are reporting a problem with a service we maintain, please provide us with specific error messages or screenshots and any relevant information about the computer you're using.