If you would like to set up a new phone workgroup (a shared line with a group ring), then please let us know. If you would like to modify an existing workgroup, please use this form instead: Modify members or settings of a phone workgroup
Alternate names: Also known as: interaction desktop, ic, id, group ring, workgroup, shared line, group number
Who can request this:
The Fine Print:
- If you have several requests at the same time, please submit each separately. This allows us to assign work appropriately and to keep track of your requests.
- If you have a specific deadline for a given request, please let us know what it is when you submit the request.
- Please be as detailed as possible when submitting requests. For example, if you are reporting a problem with a service we maintain, please provide us with specific error messages or screenshots and any relevant information about the computer you're using.