Description
Report an issue or error. This is specifically for issues and/or errors, as in "I received an error message", or "this thing was working 5 seconds ago...". If you instead have a request for our services, please take a look around the Service Catalog or utilize the search feature at the top of this screen to find the correct Service Request for what you are looking for. If you have a question or an inquiry that can only be answered by a specialist in IT, you can ask here.
Alternate names: Also known as: break fix, broken, error message, prompt
The Fine Print:
- If you have several requests at the same time, please submit each separately. This allows us to assign work appropriately and to keep track of your requests.
- If you have a specific deadline for a given request, please let us know what it is when you submit the request.
- Please be as detailed as possible when submitting requests. For example, if you are reporting a problem with a service we maintain, please provide us with specific error messages or screenshots and any relevant information about the computer you're using.