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Global Response
Global Response
For articles related to the support of Global Response/ROI
Articles (11)
GR - (Onboarding) Checklist for Global Response/ROI Support Staff
GR - Citrix - Getting a New Session
GR - Citrix - Reset Workspace App
GR - Citrix - Screen Issues/Settings
GR - Genesys Cloud - Callback isn't dialing Pax in Salesforce Phone
GR - Genesys Cloud - Disconnect stuck call/interaction (SUPERVISOR level access)
GR - Genesys Cloud - Double ringing, prevention/fix
GR - Microphone/Headset quality issues
GR - Reset Password
Password Reset process for active Global Response / ROI users.
GR - Reset Password (New Advisors)
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GR - Zoom - Sign into with Road Scholar account
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Popular Articles
Getting a new Citrix Session
Installing Citrix Workspace
How to Change your Domain password (Citrix/Windows/VPN)
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Recent Articles
Getting a new Citrix Session
GR - (Onboarding) Checklist for Global Response/ROI Support Staff
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